VKY Automation blog

Generative AI in contact centres. What's the benefit?

The benefits of generative AI in contact centres

6 reasons to use AI and automation in customer service

How to stay competitive and increase customer loyalty with AI and automation.

Conversational AI

NEWS: VKY Intelligent Automation sees 1000% growth since 2021

Conversational AI and automation - VKY grows by 1000% because of soaring demand

AI and Automation: Definitions and Similarities

What are the key differences and similarities of AI and automation?

Why AI projects fail?

Blog: How to succeed in AI project planning

Read the latest VKY blog which looks to outline some of the common challenges organisations face when implementing AI...

Economics of Automation

The Economics of Automation

In the latest tech blog from VKY we discuss the economic impact of Intelligent Automation and Robotic Process...

Blog: How do you accurately calculate the cost and time savings delivered by Automation?

Read the latest VKY tech blog where we calculate the cost and time savings of RPA. Who benefits most from Automation?...

Intelligent Automation document processing with UiPath

Blog: Transform your document processing in Under 5 Minutes

In this technical blog we will provide insight into the methods used by VKY Automation to transform document processing...

JSON code

Blog: Leveraging UiPath .NET integration to build JSON

Read the VKY blog when we explore the problems with building JSON requests in automations, then discover a flexible...