Why VKY?

Born from contact centres, built by technical experts

Our leadership has over a century of combined experience in contact centre delivery and customer operations. We understand customer service and our mission is to help digitally transform service delivery using AI and Intelligent Automation to surpass consumer and citizen expectations.

Our UK-based team of emerging technology leaders and expert developers have designed, built, and implemented solutions with some of the country's leading organisations, becoming an extension of their team, and building lasting partnerships that we're proud of.

Our values

What we believe

We believe in supporting the people, communities and environments we live and work in. 

We do this by working with apprenticeship programs like six sense and QA to develop new talent, and give back to our communities through a number of programs.

Proud sponsors of East Kilbride Rugby and Football Club who work hard to democratise the sport by supporting women, young players, and disabilities.  

VKY plants a tree for each of our customers and team members through Trees for Life. So far, we've planted 370 trees . Help revitalise Scotland's forestry by planting a tree in our grove here

VKY Team

Our team

Meet the team

Get to know our senior leadership team...


Joint Managing Director

Rod Stuart

Stephen 1

Joint Managing Director

Stephen Coia



Keith Inch

Alex 1

VKY Founder and Intelligent Automation Director

Alex Croucher


Marketing Director

Katie Armstrong

Lesley Clarkson

Finance Director

Lesley Murphy

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Work with us


If you would like to work for a forward-thinking tech scale-up in the customer service and experience space. Then send us your CV. 

We are always on the look out for commercial and technical talent that has entrepreneurial drive. 

VKY perks include flexible working, great holidays, competitive salaries, pension, and much more.

Team working

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Technical and CX Insights