Header placeholder

About us

Your automation experts

At VKY, automation is our bread and butter.

We provide innovative technologies that make your operations and workforce more efficient in a cost-neutral way.

users-1

Our expertise

Trusted experts

We’re not career consultants. Our management team has years of industry experience in senior management, operations and running businesses.

Combined with our pioneering, multi-skilled automation experts, we’re well placed to assess your processes and create cost-effective ways to boost efficiency and accelerate innovation with technology.

solutions-6

Our values

What we believe

First and foremost, we value partnership.

We build authentic relationships with our customers, allowing us to understand their needs and goals. With this, we can deliver automation that goes beyond what they thought possible.

We also value our people and the communities they represent. We’ve made a public commitment that they will always share in our success.

space-3

Our team

Meet the team

We’re a multi-skilled team consisting of seasoned experts in operations and automation. Have a read of our biographies below and get to know our senior management team.

Keith

Keith Inch

Chairman

Over the last 30 years, Keith has shown an impressive track record setting up and growing successful mid-market companies. His focus is the telecommunications, business software and outsource contact centre management markets. He was a founding Director and CEO at one of the most successful UK mid-market BPO companies, before selling the business to a Global BPO provider.

 

Keith’s secrets to thriving businesses? Working with talented people to provide clients with a very personal, agile service. And using flexible technology to support value-add innovation for clients and their customers.

Rod

Rod Stuart

Managing Director

Rod is a seasoned expert in implementing and delivering transformational technology solutions. He has 25+ years' experience in management, consultancy and operational transformation and delivery.

 

Rod is also highly customer focused, with a strong track record in sales and operations. He has had a long and successful career in customer management. And before joining VKY, Rod was an owner director at one of the UK’s most successful mid-market contact centre outsourcing companies, which he sold in 2021.

Alex

Alex Croucher

Director of Intelligent Automation

Alex is an experienced Programme Management professional. He has spent 15 years working in technology and business transformation delivery. This includes 8 years at Sky leading technology and business change projects.

 

Alex began his automation journey in 2015 before founding VKY in 2016. As Director of Intelligent Automation, he is accountable for our customer delivery. He leads engagements with a wide variety of organisations across local authorities, utilities and financial services sectors. Alex is a recognised pioneer of automation delivery, particularly in the public sector.

Graham

Graham Byars

Director of Client Solutions

Graham has over 20 years senior ICT leadership experience across the UK and Europe. He has delivered digital transformation projects and improved delivery processes across diverse industries. These include manufacturing, forestry, hospitality, legal and professional services.

 

Graham is a Chartered IT Professional and Chartered Certified Accountant. He is also a full member of the Association for Project Management. He holds APM Practitioner, Prince2 Practitioner and Managing Successful Programs Practitioner. His focus at VKY is to lead the scoping and delivery of cutting-edge automation solutions.

Lesley

Lesley Murphy

Finance Director

Lesley is ACCA qualified. She has worked in the contact centre outsourcing industry since 2004. Working in what was a technology start up, Lesley played a key role in supporting the merger into a contact centre outsourcing business. A global BPO company then went on to buy the business in 2013.

 

At VKY, Lesley is instrumental in business planning, strategic decision making and ensuring the profitable growth of the business.

Mags

Margaret Totten

Non Executive Director

Mags has over 20 years experience in a multitude of areas including sales, marketing, PR and project management. This experience spans organisations including; Microsoft, British Gas, Scottish Power and the NHS. She supports the Board with her Business and Partner Development experience.

 

She is also Managing Director of Akari Solutions, a high-growth Microsoft Gold Partner. And she's a board member of Scottish Women in Technology.

Our partners

Proud partnerships

We work alongside many powerful voices in the automation and tech industry

We’re certified partners of UiPath, Automation Anywhere, Soroco and Microsoft. This ensures our customers get the best possible solution to their problems.

consulting-5

Giving back

Part of a community

We strive to have a positive impact on the communities where we live and work. This includes the local areas of our clients.

Our charity ventures include supporting grassroots local sports clubs, working with various charities across the UK and contributing to growing a sustainable forest in the Scottish Highlands.

users-2
Two column card background

It’s time to take
the first step

Are inefficient processes grinding you down? Spending too much time on low-value tasks? It’s time to start your automation journey.

mountain-1

What we do, and how we do it

We take the time to understand your unique problems. Then, we equip you with the right technology to accelerate your business.

Book a meeting with our experts

Ready to get underway? To find out how you can accelerate your organisation, start a conversation with our team.