VKY Automation blog

Generative AI in contact centres. What's the benefit?
The benefits of generative AI in contact centres

6 reasons to use AI and automation in customer service
How to stay competitive and increase customer loyalty with AI and automation.

NEWS: VKY Intelligent Automation sees 1000% growth since 2021
Conversational AI and automation - VKY grows by 1000% because of soaring demand

AI and Automation: Definitions and Similarities
What are the key differences and similarities of AI and automation?

Blog: How to succeed in AI project planning
Read the latest VKY blog which looks to outline some of the common challenges organisations face when implementing AI...

The Economics of Automation
In the latest tech blog from VKY we discuss the economic impact of Intelligent Automation and Robotic Process...

Blog: How do you accurately calculate the cost and time savings delivered by Automation?
Read the latest VKY tech blog where we calculate the cost and time savings of RPA. Who benefits most from Automation?...

Blog: Transform your document processing in Under 5 Minutes
In this technical blog we will provide insight into the methods used by VKY Automation to transform document processing...

Blog: Leveraging UiPath .NET integration to build JSON
Read the VKY blog when we explore the problems with building JSON requests in automations, then discover a flexible...