It’s not what we do that makes us different, it’s how we do it
Every organisation is unique, which means your automation journey should be too.
We take the time to understand your processes. Then, we equip you with the right technology to accelerate your business.
Our step-by-step process
We’re with you every step of the way, from listening to your problems to finding the automation that fits and deploying it into your daily operations.
We study your processes through focused workshops to help us accurately understand the issues you face.
We spotlight the areas where automation can bring commercial benefits in the shortest amount of time.
We build your automation pipelines and get them up and running in a seamless, cost-neutral way.
We forge a path into the future, showing you the possibilities for automation in your organisation with a plan to make them a reality.
In our discovery phase, we take the time to learn about you. We’ll run workshops to fully understand your processes and the issues that are slowing you down.
We’ll provide you with a complete playbook, or help you build the case for automation into your wider transformation project.
We focus on high volume, low complexity tasks that deliver results fast, and generate buy-in from your stakeholders.
We also build in guaranteed cost-neutrality for our services within the first year. In reality, the return on investment is typically 3.5x plus.
“VKY came into our organisation and quickly became part of our digital transformation team. They’ve delivered transformative automation services that have enabled significant levels of efficiency across our contact centre operations.”
“Similar to most other accountants, our firm experiences a significant spike in workload each January. With VKY’s help we were able to absorb a year-over-year increase in activity with less resource in the team than we had before!”
“Our Digital Transformation programme required an automation partner that could use their experience to guide us through process discovery, build value focused solutions and support us developing our own resources to manage future automation activity. VKY have delivered all of that within the agreed budget.”
Deployment is all about getting your automation up and running. We choose the processes where automation can have the greatest benefit most quickly.
Forming a partnership
Want to build your own centre of excellence for automation? We get your team involved in delivery from day one. Need support hours to bolster your capacity? We’re on hand.
Our goal is to get your organisation where it wants to be with the power of automation. And we know that vision can change as you evolve.
That’s why forging a relationship is so important to us. It helps us understand where you’re heading so we can adapt our support to get you there.
"Our Digital Transformation programme required an automation partner that could use their experience to guide us through process discovery, build value focused solutions and support us developing our own resources to manage future automation activity. VKY have delivered all of that within the agreed budget."
We work with sectors we have expertise and experience in, ensuring we deliver maximum value for your organisation.
Take a closer look at some of the organisations we’ve helped with our powerful automation services.